Here is your contact at PROFECO: Procuraduria Federal del Consumidor / Federal Attorney's Office of Consumer
Their office is upstairs, on the center courtyard, in the Plaza del Sol building, on the east side of the plaza.
Local tel. no.: 987-872-1257 or 987-872-0180.
Federal Attorney's Office of Consumer:
From what I was told Ariadne is no longer in the office and at this time noone in the local office speaks a working of level of english....., I asked about english speakers needing to contact PROFECO, and was told that they should use the national website.....: http://www.profeco.gob.mx/english.htm
Edited by TRAVELER89, 24 January 2013 - 11:29 AM.